Weight Watchers double billing
I signed up for Weight Watchers on-line with a 3 month pre-pay.After 2 months I was billed again.
I called Weight Watchers assuming a billing error would be corrected. They could not find my account by my name, address or phone number and finally found it using my online user name. I was told that I was hacked and charges would not be reversed. I told them that it would be wiser business decision to rectify the double billing and keep me as a customer.
I was then told "If I were a smart business man I would not be working for Weight Watchers." I cancelled my Weight Watchers membership and had to call the bank to dispute the charges and void my bank card so fraudulent changes will not again be applied.What a slimy organization.
Monetary Loss: $18.