Most helpful review
New Reviewer

Overcharged for in-store purchase

Weight Watchers - Overcharged for in-store purchase
Want reimbursement. Breakfast set was supposed to a set of three, with one free. Charged for all three.

User's recommendation: Great.

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ID
#3501426 Review #3501426 is a subjective opinion of poster.
Location
Frisco, Texas
Loss
$6
Preferred solution
Price reduction

Can't Cancel or remove my Credit Card Number

I've been attempting to cancel my unused subscription and am a wits end! I've gone online over a dozen times at different times trying to cancel. I choose the cancelation option that you have to look for forever, then it prompts you to enter and reenter your login...
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1 comment
#2276390

We want to ensure you have the answers you need to make the right choice about your WW membership. Our expert Customer Care team members are waiting to connect with you.

Thank you for being part of our community. Voice: If you would like to connect live with a Customer Care team member, please call 1-800-651-****. 24/7 Chat: We are available 24/7 to chat. An expect Care team member would be happy to hear from you and help with your situation.

Self-Service: To cancel your membership immediately, without support, you can complete the self-service process by clicking here.

Dual Membership: If you own or are part of a Dual Membership, please contact Customer Care in order to process your cancel request: 1-800-651-****. try this https://www.wikihow.com/Cancel-Weight-Watchers

ID
#4140706 Review #4140706 is a subjective opinion of poster.
Location
Kings Mountain, North Carolina
New Reviewer

Cancel membership

Not happy with new program and app. Pls just cancel and stop pushing Even this is annoying stop now now

User's recommendation: Learn how to work the app it’s terrible.

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ID
#3843192 Review #3843192 is a subjective opinion of poster.
Location
Commack, New York

No follow up on cancellation. Not even a phone call from WW. Kind of sad it being so large, that Customer service isn’t good. I think this has changed my views on the company completely. Sorry to say.

Cancellation was not recorded and with follow up calls, no one ever called after attempting varies ways. Had to go through Apple to cancel but I wanted to speak to someone at WW. No in between person

User's recommendation: I would tell of my experience and they could decide in their own. Maybe not so great.

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ID
#3755968 Review #3755968 is a subjective opinion of poster.
Location
La Habra, California

No resolution after waiting 45 minutes on hold

Poor customer service after waiting 45 minutes on hold and only got recorded message. Had to dial another phone number to get further assistance just to delete my acct. This is just I inexcusable without getting my issue resolved

User's recommendation: Nope.

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ID
#3734680 Review #3734680 is a subjective opinion of poster.
Location
La Habra, California
New Reviewer