Weight Watchers Reviews

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3:30:41 PM [Seeta] UUID: e4cab5c0-88e0-4d2d-bc42-ad11cf9a8090 03:30:41 PM [Seeta] Bot: Hi Seeta! Our Coaches are experts in the WW plan and were here to help however we can. Whats going on today? 03:30:41 PM [Seeta] Hi there _ just encouraged my sister to join the...
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ID
#2044366 Review #2044366 is a subjective opinion of poster.
Service
Weight Watchers Customer Care
Pros
  • I love the programme and have been successful using it
Cons
  • Just this one issue
Preferred solution
Let the company propose a solution
New Reviewer

Upset

I have sent two texts and had online chat and no response. I been on WW for over a year, i decided to break from it when i did i was offered a 2 free months to keep going, ok stupid took it, next thing i know yesterday 9/16/21 i check my bank and out of it is payment for WW, without even asking me if i wanted to continue or not. I want my money back i work hard for it and this was not

User's recommendation: NOT WW.

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2 comments
#2063929

Contact WW directly.

#2063877

just answer me please

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ID
#2878240 Review #2878240 is a subjective opinion of poster.
Loss
$22
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Credit card charged yet again even though I am a lifetimer...

Hello, 1) I got charged on 9/1/21 even though my free lifetime voucher is valid until 9/30/21. This is not the first time, sadly. 2) tried to enter my Lifetime Member Free Digital Voucher last week. System did not accept it. Got a new one at the last meeting. Just tried to add that and got an system error message stating to try later. I am 100% sure that the code will not work a second time... Sadly, I have tried this many times too. Voucher: 4-36-795**-**257960 Please, please, please can the system be fixed so that we do not have to do this every other month? It is taking much of my precious little "me" time and adding significantly to my stress levels. Thanks, /Jenny
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ID
#2865079 Review #2865079 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Price increase

I have cancelled my subscription as the price increase was above what I could realistically afford. This is very disappointing as I wanted to get back on track.
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ID
#2860479 Review #2860479 is a subjective opinion of poster.
Pros
  • I love the programme and have been successful using it
  • Mobile ap
  • Easy
Cons
  • Cost is too high for value of what you get
Preferred solution
Let the company propose a solution
New Reviewer

Cancel membership

Could not get anyone to pick up. A very slow answering machine picked up and would not let me leave a message.
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ID
#2848307 Review #2848307 is a subjective opinion of poster.
Pros
  • I love the programme and have been successful using it
Loss
$23
Preferred solution
Full refund

About a credit card charge in the amount of $22.99

I believe your monthly cost for the app is outrageous! I have the premium fit pal app and it only cost $49.99 per year!
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ID
#2843366 Review #2843366 is a subjective opinion of poster.
Location
Golden, Colorado
New Reviewer

I need help,

I need to talk to someone about weigh-in on Sept. 30. I am home-bound with my husband who has 4 stage cancer. We have home health care and can't leave for WW. Please tell me what I can do.
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ID
#2839921 Review #2839921 is a subjective opinion of poster.
Pros
  • I am able to keep my goal weight since 2005
Cons
  • Solution
Preferred solution
Let the company propose a solution

Disgusting

had beef lasagne for my tea full of fatno wayno ty meat and grissle had to throw it away could not eat it wont buy product again
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ID
#2810516 Review #2810516 is a subjective opinion of poster.
Location
Leeds, England
New Reviewer

Ticked off

Had to cancel due to health problems at this time. They decided to charge me over $40. I expected better from them. Being a 73 yr old senior on a limited budget this really bothers me. When able I will join anyone other then WW and will be letting people know how they scam you!

User's recommendation: Never!

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ID
#2727701 Review #2727701 is a subjective opinion of poster.
Pros
  • Easy
Cons
  • Rip off if you need to cancel
Loss
$42
Preferred solution
Full refund

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New Reviewer

Blockierung eines users

Ich habe die Userin kijado blockiert. Könnten sie das bitte rückgängig machen. Mein Einsatzr namich ist Kunstisone36 Mit freundFlechten Grüßde Karstde Keiler
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ID
#2648152 Review #2648152 is a subjective opinion of poster.
Location
Berlin, Land Berlin

Issue Resolved

I was concerned because I used reward points to make a purchase in the WW store. Upon purchasing the item I noticed that it did not cover taxes so I decided to return the point reward. I was "refunded" my points after talking to customer service rep.
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ID
#2624349 Review #2624349 is a subjective opinion of poster.
I signed my husband and I up for weight watchers last May 2020. After a month, I called and cancelled our membership because most foods had to be meal prepped and it wasn't very easy. I didn't have time and there wasn't a quick grab and go which is how we live our life...
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ID
#2584029 Review #2584029 is a subjective opinion of poster.
Location
Baltimore, Maryland

Theft

I havent heard from Weight Watchers. Im sure they will not return money taken from my account. Is there anything I can do to expedite this matter?

User's recommendation: Do not give bank information.

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ID
#2583967 Review #2583967 is a subjective opinion of poster.
Location
Springfield, Virginia

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Verified Reviewer
New Reviewer

I wacharged but never received the cookbooks

I ordered and was. Charged for the cook books for the 28day. Challenge was. Charged for them on11 28 20 never received anything
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ID
#2564296 Review #2564296 is a subjective opinion of poster.
Cons
  • You have to be thinking about what you are eating all the time
Loss
$27
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
When I signed up on April 25th, I had spoken with a rep prior to signing up and I spoke to one on the day of, I believe. Both reps indicated that I would receive a welcome kit with coupons and a small waffle iron or something like that. When I went to the in person...
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ID
#2562875 Review #2562875 is a subjective opinion of poster.
Service
Weight Watchers Customer Care
Pros
  • Program works
Preferred solution
Deliver product or service ordered
New Reviewer

Trying to let them all be back but they got the wrong number then they hung up WT ***

Why cant they ask what number you want them to call back instead of guessing?????? They were wrong so now I have to call back again!! WTF???
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ID
#2549931 Review #2549931 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey

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