Contact Weight Watchers Customer Service
How to Reach a Person at Weight Watchers
Toll-Free Number:
-
1-800-651-6000
Accessibility:
Investors/ Franchising:
Legal:
Technical Support:
Weight Watchers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Weight Watchers Phone Number | 1 (800) 651-6000 |
| Average Hold Time | 00:00:53 |
| Average Calls duration | 5 minutes |
| Most Popular Weight Watchers Email Address | customersupport@weightwatchers.com |
| Weight Watchers Live Agent Availability | 26% of callers successfully reach a real person |
| Issue Resolution Rate | Low (22% reported full resolution) |
| Weight Watchers Customer Service Rating | 4.9 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Activation/ cancellation, account and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Weight Watchers | First and last name, email or phone number |
How to Contact Weight Watchers?
Most Popular Number:
| Total calls: 1 738 | Issues resolved: 128 | Last call: Jul 20, 2026 |
Contact Information
Weight Watchers Website:
Weight Watchers Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Route de Saint-Cergue 303, Case Postale 553,
Nyon, Vaud 1260, CH
7, Parc Ariane, Bld des Chenes,
Guyancourt, Île-de-France 78284, FR
Ludlow Road,
Maidenhead, England SL6 2SL, GB
Bijster 12, Breda,
North Brabant 4817, NL
Derendorfer Allee 33,
Düsseldorf, North Rhine-Westphalia 40476, DE
Hyllie Boulevard 17,
Malmö, Skane County 215 32, SE
1-3 Smail St, Level 5,
Ultimo, New South Wales 2007, AU
999 Stewart Ave, Suite 215,
Bethpage, New York 11714, US
1415 Joshuas Creek Dr, #200,
Oakville, Ontario L6H 7G4, CA
111 Peter St, Suite 700,
Toronto, Ontario M5V 2H1, CA
7171 W 95th St, Suite 400,
Overland Park, Kansas 66212, US
301 Howard St, 15th Floor,
San Francisco, California 94105, US
Fax:
Summary of Weight Watchers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Weight Watchers?
Activation/ Cancellation Question:
- “Cancel”
- “Cancel account”
- “Cancel my subscription”
Account Question:
- “I can’t log in”
- “Membership question”
- “My subscription isnt correct”
Request for Information Question:
- “Question with membership”
- “To discuss glp1”
- “Question about account”
Payments and Charges Question:
- “Asking about charges”
- “Billing”
- “Make a payment”
Product/ Service Question:
- “Problem with ap”
- “Problem with phone app. I just signed up and paid”
- “Tech issue”
Website/ Application Question:
- “I enrolled but I didn’t get approved downloaded”
- “App says I do t have an account”
- “App says I do t have a count”
Return/ Replace Question:
- “Change plans. Ask questions!”
- “Change of monthly fee”
- “Change plan”
Shipping and Delivery Question:
- “I signed up 11 days ago for $20. A month. Now you’re advertising $10. a month. I would like to get the lower price.”
- “Ordered the book, WW smart point challenge in September and did not receive my order.”
- “Calling regarding possible location for weekly meetings”
Cards Question:
- “Change credit card”
- “New card for billing”
- “Trying to add a new credit card to my account i”
Refund Question:
- “Refund”
- “Refund request”
Employment Question:
- “Apply for part-time job in *** area”
- “Job verification”
Staff Question:
- “Customer service to sign up”
- “I need to speak to a customer service representative”
Other Question:
- “Med+”
- “Acceding getting into my meeting”
- “Wanting to pair new WW scale to my iPhone.”
Compare Weight Watchers Customer Service To
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